Kameleons - Developing Leaders facilitates the Certificate IV in Business / Frontline Management (FLM) in partnership with the REAL Institute. As an accredited course, this qualification will be recognised anywhere in Australia. The Certificate IV in Business / FLM is fantastic broad-based management Certificate that includes units of competence including:
- Leadership
- Teamwork
- Customer Service
- Time Management
- Strategic Planning
- Continuous Improvement
- Workplace Health & Safety
- General Management Skills
BSB40212 Certificate IV in Business / BSB40812 Certificate IV in Frontline Management (Combined)
| BSBDIV301A | Work effectively with diversity |
| BSBWOR401A | Establish effective workplace relationships |
| BSBINN301A | Promote innovation in a team environment |
| BSBREL401A | Establish networks |
| BSBWOR404B | Develop work priorities |
| BSBCUS401B | Coordinate implementation of customer service strategies |
| BSBCUS402B | Address customer needs |
| BSBCUS403B | Implement customer service standards |
| BSBWHS401A | Implement & monitor WHS policies, procedures and programs to meet legislative requirements |
| BSBWHS406A | Assist in responding to incidents |
| BSBLED401A | Develop teams and individuals |
| BSBCMM401A | Make a presentation |
| BSBMGT401A | Show leadership in the workplace |
| BSBMGT405A | Provide personal leadership |
| BSBWOR402A |
Promote team effectiveness |
| BSBWOR403A |
Manage stress in the workplace |
| BSBITU306A |
Design and produce business documents |
| BSBWRT401A |
Write complex documents |
| BSBITU304A |
Produce spreadsheets |
| BSBMGT402A |
Implement operational plan |
| BSBMGT403A |
Implement continuous improvement |
Future Dates:
October Intensive Course. 14-18 Oct 13 + 21-25 Oct 13 (10 days)
November Intensive Course. 11-15 Oct 13 + 18-22 Oct 13 (10 days)
Each course has a follow up / assessment completion day approximately 8 weeks after the intensive course, with coaching and assistance providing in between.
If you are interested in expanding your skills, developing your business capabilities and have a nationally recognised qualification for doing so, why not give us a call on (03) 0822 6683, 0409 627 270 or email using the link below.
